If you run a pharmacy in Spain on Farmatic, or you manage a group where some branches do, the useful question is not "is it compatible?" (nearly every vendor says yes) but "where does the label read the price from, who maintains that link, and what happens when Farmatic updates?"
Who makes Farmatic
Farmatic is the flagship product of Consoft, S.A.U., which says it has been in the market since 1980 and states on its site that more than 9,100 pharmacies use Farmatic. In a 2024 interview with the Spanish trade title IM Farmacias, director Juan Sivera put net growth at 250 to 300 pharmacies a year.
Consoft belongs to Glintt Life, the healthcare brand of the Glintt group. According to Hanshow's September 2025 press release, Glintt Life, through Pulso and Consoft (the companies behind Nixfarma and Farmatic), connects more than 12,000 pharmacies across Spain. Farmatic and Nixfarma therefore share an owner but remain separate products. We look at what that partnership does and does not mean in Hanshow and Glintt Life.
In the same interview Sivera was candid: Farmatic is integrated "with most brands on the market", but "not all of them, because it's impossible". The list itself is not public.
What Consoft actually documents
Farmatic's feature page is long. These are the items that matter if you want the shelf to say what the till charges:
| Published Farmatic feature | Why it matters for a label or screen |
|---|---|
| Automatic data updates from BOT PLUS, including homogeneous groups and prices | Reimbursed-medicine prices arrive on their own; the label should have no other source |
| Offer and promotion management and control | Start and end dates are what a label should obey |
| Price-change history | Without history you cannot show the "previous price" Spanish law requires on a discount |
| Supplier databases via files and FTP, with automated updates | Farmatic imports third-party files; exporting is a separate question |
| Automatic label generation | This means printed labels, not electronic ones |
| Dispensing-robot integration | Consoft does integrate devices, one by one |
What the page does not mention: electronic shelf labels, digital signage, an API or developer documentation.
Three ways to get a Farmatic price onto the shelf
- A connector agreed with Consoft. This is the model Consoft describes for online shops: Farmatic eCommerce syncs items, batches and promotions in both directions with PrestaShop and Magento. Where such a connector exists for labels, it is the most robust option.
- A scheduled file export that the label software picks up at intervals. It works, but it carries the delay of the export interval and breaks if someone changes the file template.
- A parallel price database kept in the label vendor's dashboard. Avoid it: two places to change one price is exactly how till and shelf prices drift apart.
In a Spanish pharmacy the third option is riskier than in ordinary retail. Reimbursed medicines change price by regulation, not by owner decision, so a stale price on one of them is an error, not a promotion.
The data that has to travel
A Farmatic integration worth the name carries, for each national product code:
- The current retail price including VAT. For reimbursed medicines it changes on the 1st of each month, with the nomenclator closing changes on the 20th of the previous month (art. 12 of Royal Decree 177/2014).
- Lowest prices of homogeneous groups, revised in the January, April, July and October nomenclators.
- Offers with start and end date and time.
- The lowest price of the previous 30 days whenever a discount is advertised (art. 20 of Law 7/1996 on Retail Trade).
Which days and months concentrate the changes is laid out in our guide to official medicine price updates in Spain.
Screens follow the same rule
A screen advertising a parapharmacy promotion carries the same risk as a label. In FarmaConnect's digital signage, a promotion created in the management system appears on labels and screens at the same time; that is the standard to ask of any supplier. What a pharmacy may and may not advertise on screen is summarised in the pricing and advertising rules guide.
Questions to put in writing
- Is the Farmatic link a development agreed with Consoft, or does the label vendor read files or the database on its own?
- Which Farmatic version is it tested on, and who re-tests it when Farmatic's AUTOUPDATE service installs a new one?
- Which fields does it read: price, dated offers, previous price, stock?
- How often does it sync?
- If a label misses an update, who finds out?
- Who handles first-line support when shelf and till disagree: Consoft, your Farmatic reseller or the label vendor?
- If you change management system later, what happens to the labels?
Where FarmaConnect fits
FarmaConnect's electronic shelf labels, LCD rails and screens form one platform that reads prices and promotions from the pharmacy's management system. If you use Farmatic, we confirm on the video call whether your version is compatible and how, with the software in front of us. For the other two systems we cover, see Unycop and Nixfarma; if you are still deciding whether labels are worth it, start with the electronic shelf labels guide for pharmacies.
Sources
- Consoft. Farmatic home page: 'Más de 9100 farmacias apuestan por Farmatic' (accessed 2026-11-10)
- Consoft. Farmatic features (accessed 2026-11-10)
- Consoft. Farmatic eCommerce connector (accessed 2026-11-10)
- IM Farmacias. Interview with Juan Sivera, director of Consoft (2024, accessed 2026-11-10)
- Hanshow. Strategic partnership with Glintt Life, 24 September 2025 (accessed 2026-11-10)
- Royal Decree 177/2014, arts. 8 and 12 (BOE, accessed 2026-11-10)
- Law 7/1996 on Retail Trade, art. 20 (BOE, accessed 2026-11-10)
