1. Owner and acceptance
This website is owned by Artmarketing Global Trade, S.L. (FarmaConnect), tax ID B98313687, with its registered address at Avenida Cerdanyola, 79, 3.º 9.ª, 08172 Sant Cugat del Vallès (Barcelona), Spain. Using the website or Cloud access means you accept these terms and the legal notice.
2. Who it is for
The website and our services are intended for pharmacies and professionals in the pharmacy sector. Products and services are always contracted between businesses or professionals.
3. Use of the website
You agree to use the website lawfully and in good faith. In particular, you may not:
- Enter false data, or other people’s data without their permission, in the forms.
- Attempt to access restricted areas, the platform or other clients’ systems.
- Introduce viruses or malicious code, or take actions that overload or damage the website.
- Copy content in bulk or use it for commercial purposes without permission.
4. Commercial information and prices
Information about products, plans (Basic, Plus and Advance) and prices is for guidance only and is not a binding offer. Unless stated otherwise, prices exclude taxes. The final terms are those of the proposal and contract signed with each pharmacy, which take precedence over these terms.
5. Cloud access
- Cloud access is reserved for clients with credentials issued by FarmaConnect.
- Credentials are personal and confidential. The pharmacy is responsible for the people it gives access to and for what is done with its user accounts.
- If you suspect someone is using your credentials without permission, tell us immediately at info@farmaconnect.es.
- We may suspend access if we detect misuse or a risk to the security of the platform.
- Pharmacy data on the platform is processed under the contract and data processing agreement (Art. 28 GDPR) signed with each client. FarmaConnect does not access patient data, prescriptions or medical records.
6. Availability
We work to keep the website and platform continuously available, but there may be interruptions for maintenance, updates or reasons beyond our control. Whenever possible, we will give advance notice of scheduled platform downtime.
7. Intellectual property
The website content and the KeonexOS software are protected by intellectual and industrial property rights, as explained in the legal notice. Using the platform does not grant any rights over them beyond those set out in the contract.
8. Liability
We are not liable for damage arising from use of the website or platform contrary to these terms, or for interruptions or faults beyond our control. Liability for contracted services is governed by each client’s contract.
9. Changes
We may change these terms to reflect legal changes or changes to our services. The version in force is the one published on this page.
10. Governing law and jurisdiction
These terms are governed by Spanish law. Any dispute will be submitted to the courts of Barcelona.
